To check your SASSA status using the Moya App, download and install the app from the Google Play Store.
Open the app and navigate to the “Discover” section. Scroll to find and select “SASSA Grant” or “SASSA SRD.”
Choose the option to check your application status. Enter your South African ID number and the mobile number linked to your SASSA application.
Verify the information, then tap “Submit.” Your application status will appear on the screen, showing whether it’s approved, pending, or declined.
The Moya App allows users on MTN, Vodacom, Telkom, and Cell C networks to check their status completely data-free.
Ensure the ID and mobile number are correct to avoid errors while checking.
Step-by-Step Guide to Check Your SASSA Status Using the Moya App
This guide is designed to help you verify your SASSA SRD (Social Relief of Distress) R370 status using the Moya App.
It covers all the essential steps and includes helpful tips to ensure you complete the process with ease.
What You’ll Need:
- A smartphone.
- The Moya App downloaded and installed.
- Your South African ID number.
- The mobile number associated with your SASSA application.
Step 1: Download and Install the Moya App
Open your phone’s app store (Google Play Store for Android devices).
Search for “Moya App” in the search bar.
Locate the app, identified with a blue and green chat bubble logo.
Tap the “Install” button and wait for the app to download and install.
Once installed, find the app on your home screen or app drawer.
Step 2: Open the Moya App
Launch the app by tapping its icon.
If using the app for the first time, follow any prompts to set up basic preferences.
Familiarize yourself with the layout for easier navigation.
Step 3: Access the SASSA Grant Section
On the main screen, look for a menu option labeled “Discover” (often represented by a compass or magnifying glass icon).
Tap on this section to reveal additional services and features.
Scroll until you see “SASSA Grant” or “SASSA SRD” listed among the options.
Select the appropriate option to continue.
Step 4: Locate the Status Check Option
Within the SASSA section, look for a service labeled “Check Application Status” or “SASSA SRD Status.”
Tap this option to proceed to the status-checking page.
Step 5: Enter Your Personal Details
A form will appear requesting your South African ID number and your registered mobile number.
Enter your ID number accurately in the designated field.
Type in the mobile number linked to your SASSA application in the next field.
Double-check your entries to ensure there are no mistakes.
Step 6: Submit and View Your Status
Once all fields are correctly filled, tap the “Submit” button.
Wait briefly while the app connects to the SASSA database.
Your application status will be displayed on the screen. Common outcomes include:
- Approved: Your application has been accepted.
- Pending: Your application is still under review.
- Declined: Your application was not successful.
Tips for a Smooth Experience
Data-Free Access: The Moya App allows you to perform this check without using any mobile data if you’re on MTN, Vodacom, Telkom, or Cell C networks.
Accurate Details: Ensure your ID number and mobile number match those used during the application.
Try Again if Needed: If the app doesn’t load your status immediately, wait a few minutes and retry.