Ever run out of airtime just when you need to make an important call?
Or maybe you’re in a situation where you can’t talk but need someone to get in touch with you urgently.
Telkom’s “Please Call Me” service is a simple and lifesaving feature that helps you reach out to someone without spending a cent.
It’s quick, easy, and works on any phone.
This guide walks you through the steps to send that message like a pro, even if you’re new to the process.
Let’s get you connected!
Step 1: Unlock Your Phone
Start by unlocking your phone to access the home screen.
This process works with all types of mobile phones, from older models to the latest smartphones, without requiring an internet connection.
Step 2: Open the Dial Pad
Locate the call function on your phone. It’s typically represented by a green phone icon.
Tap this icon to bring up the dial pad, where you can input numbers and symbols.
Step 3: Enter the USSD Code
Type the following sequence exactly as shown:*140*
This code initiates the callback request service.
Step 4: Input the Receiver’s Phone Number
After entering *140*, immediately type the recipient’s full phone number, including any necessary area codes.
Do not add spaces, dashes, or extra characters.
For example, the complete format should look like:*140*0123456789#
Step 5: Send the Request
Press the call or send button on your phone to submit the request.
This button is usually represented by the green phone icon used to make calls.
Step 6: Confirmation Message
Wait a few seconds after sending the request.
A message will appear on your screen confirming that your “Please Call Me” message has been sent successfully.
If the confirmation doesn’t appear, check the input and retry.
Step 7: Troubleshooting Errors
If your request fails or an error message displays:
- Ensure the recipient’s number is correct.
- Verify the correct format (
*140*number#). - Retry sending the message after making corrections.
Step 8: Personalizing the Message
You may have the option to personalize your message.
Follow the prompts on your phone’s screen to include your name or a short message within the provided character limit.
Step 9: Daily Message Limit
Keep in mind that Telkom limits the number of these messages you can send each day.
Once you reach this daily limit, you must wait until the next day to send more.
Step 10: Contact Support for Help
If issues persist, contact Telkom’s customer service for additional assistance.
You can find their contact details on their official website or within your service documentation.